1. Acceptance of Terms

These Terms of Service ("Terms") are a legally binding agreement between you and Ikonomos Inc., doing business as Skyvern ("Skyvern," "Company," "we," "us," or "our"). These Terms govern your access to and use of skyvern.com (the "Website"), our browser automation platform, APIs, and all related services (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Services.

If you are using the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms, and "you" refers to both you individually and that organization.

2. Eligibility

The Services are available only to users who are at least 18 years of age and who can form legally binding contracts. By using the Services, you represent and warrant that:

You are at least 18 years of age;
You have the legal capacity to enter into a binding agreement;
You are not prohibited from using the Services under applicable law; and
All information you provide to us is accurate and complete.

3. Description of Services

3.1 Platform Overview

Skyvern provides an AI-powered browser automation platform that uses large language models ("LLMs") and computer vision technology to automate web-based workflows. The Services enable you to automate interactions with third-party websites, including form filling, data entry, navigation, and other web-based tasks.

3.2 Automation Tool Only

Skyvern is a software automation tool only. The Services are designed to execute instructions and data that you provide. We do not:

Provide immigration advice, consulting, or services;
Provide legal advice or legal services;
Provide financial, tax, or investment advice;
Provide medical or health-related advice;
Make decisions about form responses on your behalf;
Guarantee the accuracy of any automated submissions;
Guarantee the success of any application, form submission, or transaction; or
Act as an immigration consultant, notario público, or similar service provider.

You are solely responsible for all decisions regarding the information submitted through our Services and for reviewing any automated output before final submission to third-party websites.

3.3 AI-Powered Processing

Our Services use AI technology that may make contextual inferences when processing your data. While this technology is designed to improve automation accuracy, you acknowledge that:

AI processing may produce unexpected results;
You are responsible for reviewing and verifying all automated outputs;
We do not guarantee the accuracy of AI-generated responses or actions; and
Any errors in automated processing are subject to the limitations of liability in Section 12.

4. User Accounts

4.1 Account Registration

To access certain features of the Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to maintain its accuracy.

4.2 Account Security

You are responsible for:

Maintaining the confidentiality of your account credentials, including API keys;
All activities that occur under your account;
Immediately notifying us of any unauthorized access to or use of your account; and
Ensuring that you exit from your account at the end of each session when accessing from shared devices.

We are not liable for any loss or damage arising from your failure to protect your account credentials or from unauthorized access to your account.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, and with or without notice, including if we reasonably believe that you have violated these Terms.

5. User Responsibilities and Representations

5.1 Data Accuracy

You are solely responsible for:

The accuracy, completeness, and legality of all data you submit through the Services;
Reviewing and verifying all information before and after automated processing;
Any consequences arising from inaccurate, incomplete, or misleading data; and
Ensuring that all data submitted complies with applicable laws and regulations.

5.2 Authorization

By using the Services, you represent and warrant that:

You have all necessary rights, permissions, and authorizations to submit the data you provide;
If you submit personal data of third parties (such as family members on government forms), you have obtained their explicit consent and authorization;
You have the authority to automate interactions with the target websites you specify; and
If you provide login credentials for third-party services, you are authorized to use automation tools with those services.

5.3 Third-Party Terms of Service

You are solely responsible for compliance with the terms of service, acceptable use policies, and other agreements of any third-party websites you access through the Services. Before using our Services to automate interactions with any third-party website, you must:

Review the third-party website's terms of service and acceptable use policies;
Determine whether automation is permitted under those terms;
Accept all responsibility for any violations of third-party terms; and
Indemnify Skyvern for any claims arising from your violation of third-party terms.

Skyvern does not represent that the use of our Services is compliant with the terms of any particular third-party website.

5.4 Government Forms

If you use the Services to automate government form submissions (including but not limited to visa applications, immigration forms, or tax filings), you acknowledge and agree that:

Skyvern is not a government agency and is not affiliated with any government;
Skyvern does not guarantee the acceptance or approval of any application;
You are solely responsible for understanding and complying with all applicable government requirements;
You should consult with licensed professionals (such as immigration attorneys) for advice on form completion; and
You are responsible for verifying all automated entries before final submission.

6. Prohibited Uses

You agree not to use the Services:

In violation of any applicable law or regulation;
To submit false, misleading, or fraudulent information;
To infringe upon or violate the rights of others, including privacy rights;
To access third-party accounts or systems without authorization;
To engage in any activity that interferes with or disrupts the Services or third-party systems;
To introduce malware, viruses, or other harmful code;
To circumvent any security measures or access controls;
To engage in unauthorized data scraping, harvesting, or collection;
To send spam, unsolicited communications, or engage in automated mass outreach without recipient consent;
For any purpose that exploits, harms, or attempts to harm minors;
To impersonate any person or entity or misrepresent your affiliation; or
To engage in any activity that could damage, disable, or impair our Services or any connected systems.

7. Data and Privacy

7.1 Privacy Policy

Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, available at skyvern.com/privacy. By using the Services, you consent to our data practices as described in the Privacy Policy.

7.2 Data Processing

To provide the Services, we process the data you submit, which may include sensitive personal information such as government identification numbers, financial information, and personal details. You acknowledge that:

Your data may be transmitted to and processed by third-party LLM providers (such as OpenAI and Anthropic);
Screenshots and recordings of automation sessions may be created and stored;
We may use anonymized or aggregated data for service improvement and model training; and
You may opt out of model training by contacting support@skyvern.com or through your enterprise agreement.

7.3 Regulatory Compliance

The Services are not designed or intended to comply with:

The Health Insurance Portability and Accountability Act (HIPAA);
The Gramm-Leach-Bliley Act (GLBA);
The Federal Information Security Management Act (FISMA); or
Industry-specific compliance frameworks requiring specialized data handling.

You are responsible for determining whether your use of the Services complies with applicable regulatory requirements.

8. Intellectual Property

8.1 Skyvern IP

The Services, including all software, algorithms, AI models, user interfaces, designs, documentation, and all related intellectual property, are owned by Skyvern or its licensors. These Terms do not grant you any rights to our intellectual property except for the limited license to use the Services as provided herein.

8.2 Trademarks

The Skyvern name, logo, and all related product and service names are trademarks of Ikonomos Inc. You may not use these marks without our prior written consent.

8.3 Your Content

You retain ownership of all data and content you submit through the Services ("Your Content"). By using the Services, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and transmit Your Content solely for the purpose of providing and improving the Services, subject to our Privacy Policy.

8.4 Feedback

If you provide suggestions, ideas, or feedback about the Services ("Feedback"), you grant us a perpetual, irrevocable, royalty-free, fully paid-up license to use such Feedback for any purpose without compensation or attribution to you.

9. Fees and Payment

9.1 Pricing

Certain features of the Services may require payment. Current pricing is available on our Website. We reserve the right to change our pricing at any time with reasonable notice to you.

9.2 Payment Terms

You agree to pay all fees in accordance with the pricing and payment terms in effect at the time of your use. All fees are non-refundable except as expressly set forth in these Terms or required by law or in the applicable legal document.

9.3 Taxes

All fees are exclusive of taxes. You are responsible for paying all applicable taxes, including sales, use, and value-added taxes.

10. Service Availability

We strive to maintain high availability of the Services, but we do not guarantee that the Services will be uninterrupted, timely, secure, or error-free. You acknowledge that:

The Services may be temporarily unavailable due to maintenance, updates, or technical issues;
Third-party websites may change, block, or restrict automated access at any time;
We are not responsible for changes to third-party websites that affect the functionality of the Services; and
We may modify, suspend, or discontinue any aspect of the Services at any time.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SKYVERN DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

SKYVERN MAKES NO WARRANTY REGARDING: (A) THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY AUTOMATED OUTPUT; (B) THE RESULTS OBTAINED FROM USE OF THE SERVICES; (C) THE ACCEPTANCE OR APPROVAL OF ANY FORM SUBMISSION OR APPLICATION; (D) THE ACCURACY OF ANY AI-GENERATED CONTENT OR DECISIONS; OR (E) THE AVAILABILITY OR COMPATIBILITY OF ANY THIRD-PARTY WEBSITE.

YOU ACKNOWLEDGE THAT YOU USE THE SERVICES AT YOUR OWN RISK AND THAT YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND INPUTTING ACCURATE INFORMATION AND VERIFYING ALL AUTOMATED OUTPUTS BEFORE SUBMISSION.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SKYVERN, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO:

YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES;
ANY ERRORS, INACCURACIES, OR OMISSIONS IN AUTOMATED OUTPUT;
REJECTION OR DENIAL OF ANY APPLICATION OR FORM SUBMISSION;
ANY ACTIONS TAKEN BY THIRD-PARTY WEBSITES OR SERVICES;
UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA;
ANY OTHER MATTER RELATING TO THE SERVICES.

IN NO EVENT SHALL SKYVERN'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO SKYVERN IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF SKYVERN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Skyvern, its affiliates, and their respective officers, directors, employees, agents, licensors, assigns, and service providers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

Your use of the Services;
Your violation of these Terms;
Your violation of any third-party website's terms of service or acceptable use policies;
Any inaccurate, incomplete, or misleading data you submit through the Services;
Your unauthorized submission of third-party personal information;
Your unauthorized access to third-party accounts or systems; or
Your violation of any applicable law or regulation.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim, to the extent of which the law allows.

14. Termination

14.1 Termination by You

You may terminate your account and these Terms at any time by discontinuing use of the Services and closing your account. Termination does not entitle you to any refund of fees paid.

14.2 Termination by Skyvern

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

14.3 Effect of Termination

Upon termination:

Your right to use the Services will immediately cease;
We may delete your account and associated data in accordance with our Privacy Policy; and
Sections 7, 8, 9, 11, 12, 13, 15, 16, and 17 shall survive termination.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms and any dispute arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to any choice or conflict of law provision or rule.

15.2 Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Wilmington, Delaware, or another mutually agreed location. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

15.3 Class Action Waiver

YOU AGREE THAT ANY CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

You waive any right to participate in a class action lawsuit or class-wide arbitration against Skyvern.

15.4 Time Limitation

Any cause of action or claim you may have arising out of or relating to these Terms or the Services must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.

16. Changes to These Terms

We may revise these Terms from time to time in our sole discretion. All changes are effective immediately when posted. Your continued use of the Services following the posting of revised Terms constitutes your acceptance of such changes.

For material changes, we will provide notice through the Services or by email to the address associated with your account. It is your responsibility to check these Terms periodically for changes.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Skyvern regarding the Services and supersede all prior agreements and understandings.

17.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

17.3 Waiver

No waiver by Skyvern of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure to assert a right or provision shall not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section shall be void.

17.5 Notices

We may provide notices to you via email, posting on the Services, or other reasonable means. You may provide notices to us at support@skyvern.com.

17.6 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights in any individual or entity.

18. Contact Information

For questions about these Terms, please contact us at support@skyvern.com.